Deliver Better Customer Service. Get More Recare, Retention, and Referrals.
85% of DSO Academy students would recommend to a friend!
- $99
Learn how to wow your patients, keep them coming back and get them to refer their friends. Our Customer Service and Internal Marketing course will show you how to use tools like scripting, automation, and mapping your patient journey to improve your patient satisfaction, recare, retention, and referrals — and even close more of the $250,000+ of unscheduled treatment you likely have sitting in your PMS.
Happier Patients + Better Outreach = Low-Cost Growth
Course Overview
Create More Happy Patients
Map your entire patient journey so you can improve the patient experience at each step.
Improve Patient Retention and Referrals
Get the keys to creating long-term patient retention AND increased referrals.
Do More Recare
Turn hygiene into the best long-term recurring revenue source for your practice.
Schedule More Unscheduled Treatment
Convert more of the unscheduled treatment that’s sitting in your PMS into actual production.
Save Time Through Automation
Use tools like a CRM to automate vast amounts of your patient communication and follow-up.
Boost Performance and Team Consistency
Create scripting to make your team more confident and consistent in key patient interactions like scheduling and treatment acceptance.
Get More Value From Your Marketing
See more long-term value from the marketing patients you’re already paying to create when they convert faster and stick around longer.
Reduce No-Shows
Add systems and best practices to drastically reduce the number of patients who no-show or cancel at the last minute.
Meet Your Teacher
Jenn St. Pierre, RDA
Money Back
